{"id":34792,"date":"2026-06-12T09:05:41","date_gmt":"2026-06-12T07:05:41","guid":{"rendered":"https:\/\/staging.businesscenterbornholm.dk\/arrangement\/oeg-salget-gennem-god-kundeservice-2\/"},"modified":"2026-09-25T11:32:35","modified_gmt":"2026-09-25T09:32:35","slug":"increase-sales-through-good-customer-service-2","status":"publish","type":"arrangement","link":"https:\/\/businesscenterbornholm.dk\/en\/arrangementer\/oeg-salget-gennem-god-kundeservice-2\/","title":{"rendered":"Boost sales through good customer service"},"content":{"rendered":"<p>Good service and sales go hand in hand. When customers have a positive service experience, they spend around 17 % more \u2013 and are more likely to return. In this workshop, participants will therefore learn how they can increase both customer loyalty and sales in their business without having to chase sales.<\/p>\n<p><\/p>\n<p><strong>Topics for the workshop are:<\/strong><\/p>\n<ul>\n<li>What do companies do with fans?<\/li>\n<li>Trends \u2013 what you need to know about your customers in 2026<\/li>\n<li>How to increase both customer satisfaction and sales<\/li>\n<li>When small actions become micromagic for customers<\/li>\n<li>Use your senses during customer meetings and boost sales by 26 %<\/li>\n<li>5 steps to becoming a better salesperson \u2013 without chasing customers<\/li>\n<li>Personal action plan \u2013 this is the next step for you and your business<\/li>\n<\/ul>\n<p><\/p>\n<p><strong>What you can expect from the workshop is:<\/strong><\/p>\n<p>Following the workshop, you will have a better understanding of your customers and what you can do to get them to recommend you to others. In addition, you will get concrete and tried-and-tested sales tools that increase both your customer satisfaction and your sales. You will leave the workshop with a personal action plan in which you have defined the areas you need to prioritise in your interactions with customers.<\/p>\n<p>All participants will receive a copy of the book: Kundeloyalitet \u2013 Fra kunder til superfans, in which Merete Bergman Smit provides a wide range of great ideas on what participants can concretely do together with their customers.<\/p>","protected":false},"featured_media":36430,"template":"","meta":{"_acf_changed":false},"arrangement-tema":[426],"class_list":["post-34792","arrangement","type-arrangement","status-publish","has-post-thumbnail","hentry","arrangement-tema-salg-markedsforing-og-afsaetning"],"acf":{"knack_record_id":"69b9413864478dbec210b300","start_dato":"20261001","slut_dato":"20261001","start_tid":"09:00","slut_tid":"15:00","morgenmad":" ","arrangor":"Business Center Bornholm","lokation_navn":"Juhls Minigolf i R\u00f8nne","lokation_adresse":"Sandemandsvej 11, 3700 R\u00f8nne","beskrivelse":"<p>God service og salg g\u00e5r h\u00e5nd i h\u00e5nd. N\u00e5r kunderne f\u00e5r en god serviceoplevelse, k\u00f8ber de for ca. 17 % mere \u2013 samtidig med at der er st\u00f8rre sandsynlighed for, at de vender tilbage. Deltagerne vil derfor p\u00e5 denne workshop l\u00e6re, hvordan de kan \u00f8ge s\u00e5vel kundeloyaliteten som salget i deres virksomhed uden at skulle jagte salget.<\/p><p><br \/><\/p><p><strong>Emner for workshoppen er:<\/strong><\/p><ul><li>Hvad g\u00f8r virksomheder med fans?<\/li><li>Trends \u2013 dette skal du vide om dine kunder i 2026<\/li><li>S\u00e5dan \u00f8ger du b\u00e5de kundetilfredsheden og salget<\/li><li>N\u00e5r sm\u00e5 handlinger bliver til mikromagi for kunderne<\/li><li>Brug sanserne i kundem\u00f8det og \u00f8g salget med 26 %<\/li><li>5 trin til at blive en bedre s\u00e6lger \u2013 uden at jagte kunderne<\/li><li>Personlig handlingsplan \u2013 dette er n\u00e6ste skridt for dig og din virksomhed<\/li><\/ul><p><br \/><\/p><p><strong>Det, du kan forvente fra workshoppen, er:<\/strong><\/p><p>Du vil, efter workshoppen, have en bedre forst\u00e5else for dine kunder, og hvad du kan g\u00f8re, s\u00e5 de anbefaler dig til andre. Derudover vil du f\u00e5 konkrete og gennemtestede salgsv\u00e6rkt\u00f8jer, der b\u00e5de \u00f8ger dine kunders tilfredshed og dit salg. Du vil g\u00e5 fra workshoppen med en personlig handlingsplan, hvor du har defineret de omr\u00e5der, du skal prioritere i dit m\u00f8de med kunderne.<\/p>Alle deltagerne f\u00e5r et eksemplar af bogen: Kundeloyalitet \u2013 Fra kunder til superfans, hvor Merete Bergman Smit giver en lang r\u00e6kke gode ideer til, hvad deltagerne konkret kan g\u00f8re sammen med deres kunder.<br \/>","arrangement_status":"Live","link_til_ekstern":"","kort_beskrivelse":"<p>L\u00e6r hvordan I f\u00e5r kunder, der kommer igen og som bruger flere penge, n\u00e5r de bes\u00f8ger jer. P\u00e5 denne workshop f\u00e5r du konkrete og gennemtestede tips og v\u00e6rkt\u00f8jer til bedre serviceoplevelser og \u00f8get salg \u2013 som du kan bruge direkte sammen med dine kunder.\n<\/p>","kategori":"Workshop","logo_footer":"","tilmeld_event_link":"https:\/\/businesscenterbornholm.dk\/tilmelding\/#wp-arrangement-tilmelding\/arrangement-detaljer\/69b9413864478dbec210b300\/arrangement-online-tilmelding\/69b9413864478dbec210b300\/","lukket_for_tilmelding":"Nej","speaker_id":"6a34e4e0a66aa5b05be0176c","maalgruppe":"<p>Alle som arbejder med salg, uanset om det er B2B eller B2C.<\/p>","kontaktperson_vaert_id":"697c6a85875b2123a94e0dbf","program_punkter":"<p>8.30 \u2013 kaffe og te<br \/>9.00 \u2013 m\u00f8destart<br \/>10.30 \u2013 pause med kaffe, te, frugt<br \/>12.00 \u2013 sandwich p\u00e5 restaurant<br \/>13.30 \u2013 pause med kaffe, te, kage<br \/>15.00 \u2013 afslutning\n<\/p>","projekt":"","projekt_link":"","knap_status":"aflyst"},"_wp_attachment_image_alt":null,"_eventvenueid":null,"_eventorganizerid":null,"_wp_attached_file":null,"_wp_attachment_metadata":null,"wp-smush-lossy":null,"wp-smpro-smush-data":null,"_wp_attachment_backup_sizes":null,"_wp_attachment_context":null,"_oembed_96f291dc4b54ff43fbaad1d8b7a003be":null,"smush-complete":null,"smush-info":null,"original-file":null,"smush-stats":null,"wp-smush-ignore-bulk":null,"dsm_upload_gallery_custom_link_url":null,"dsm_upload_gallery_link_url_target":null,"wp-smush-error":null,"olh_navn":null,"olh_titel":null,"olh_id":null,"olh_bio":null,"_et_pb_project_nav":null,"_yoast_wpseo_primary_project_category":null,"_olh_navn":null,"_olh_titel":null,"_olh_id":null,"kontaktperson":null,"_kort_beskrivelse":"field_684933c8f9d6b","_link_til_ekstern":"field_683d4b442a172","link_til_ekstern":"","_link_til_info":null,"_event_status":null,"_event_thema":null,"_slut_tid":"field_6874abb14251e","_morgenmad":"field_683d497f2a16c","_arrangor":"field_6849347b56bff","_tilmeld_event_link":"field_683d4bd9ba9e2","arrangor":"Business Center Bornholm","tilmeld_event_link":"https:\/\/businesscenterbornholm.dk\/tilmelding\/#wp-arrangement-tilmelding\/arrangement-detaljer\/69b9413864478dbec210b300\/arrangement-online-tilmelding\/69b9413864478dbec210b300\/","kort_beskrivelse":"<p>L\u00e6r hvordan I f\u00e5r kunder, der kommer igen og som bruger flere penge, n\u00e5r de bes\u00f8ger jer. P\u00e5 denne workshop f\u00e5r du konkrete og gennemtestede tips og v\u00e6rkt\u00f8jer til bedre serviceoplevelser og \u00f8get salg \u2013 som du kan bruge direkte sammen med dine kunder.\n<\/p>","event_status":null,"morgenmad":" ","kategori":"Workshop","_kategori":"field_6a2ba7600a1fc","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00d8g salget gennem god kundeservice - Business Center Bornholm<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/businesscenterbornholm.dk\/en\/events\/increase-sales-through-good-customer-service-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00d8g salget gennem god kundeservice - Business Center Bornholm\" \/>\n<meta property=\"og:description\" content=\"God service og salg g\u00e5r h\u00e5nd i h\u00e5nd. 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