Most people know that the customer experience is crucial.
However, it is not always the big projects that make the most difference – it is the small, well-thought-out tweaks in everyday life.
At this networking meeting, we dive into everyday creativity in the retail and service sector on Bornholm. We work with concrete examples and cases – both from the island and elsewhere – and turn them into ideas that make sense in your own reality.
You don't just get inspired – you get going.
Through simple exercises you work with your own business and figure out at least one concrete idea that you can implement immediately.
It can be anything from small changes in the customer meeting to new ways of presenting goods or creating experiences that are remembered.
You get:
- Inspiration from real-life cases
- Peer-to-peer discussions with others in the industry on Bornholm
- Practical exercises that translate directly into your own daily life
- At least one idea you can act on immediately
Target audience:
The network is for you who work with retail or service on Bornholm – e.g. shop owner, employee, manager or self-employed – and who want to develop your business through better customer experiences and small, effective improvements in everyday life.
