Network for Retail & Service – The Consumers of the Future
Is your business ready for tomorrow's customers? Get insight into the most important retail trends in 2026 – and turn them into concrete ideas for your own business.
This event is a continuation of the event on 7 October, where Christian Groes gave a presentation on Chieftain Leadership, and the event on 13 November, where he gave a presentation on well-being and retention. However, you can easily participate in this one even if you did not attend the previous ones.
Manager and speaker Ann-Christina Matzen Andreassen
provides examples of how she inspires, creates a sense of security and liberates
involve employees through two-way communication, closeness and openness, so everyone
the employees feel seen and heard. She calls the method liberating
Management.
Ann-Christina
wants to invite us into the engine room of their workplace, which today has developed a liberating
management method – 90 % leaderless organisation, in which employees have been given a
broad mandate to jointly manage the company. The effect has been measurable
directly on the working environment, the quality of the service, sickness absence, recruitment and
economy.
Christian Groes adds examples of both the good and the bad conversations and of
how trust is built as a dynamic between leader and employee.
There will be practical exercises where Ann-Christina is joined by Christian, and together they will give personal advice to the participants and discuss the participants' own cases, should anyone wish to share.
The day is structured as follows:
8.30am Breakfast
09.15: Welcome and introduction
10:00 - 11:30 Workshop:
Round 1.
Communication – Liberating Leadership
From reform to action – the close and difficult conversation
Round 2.
What steps in when the hierarchy steps out?
It provides management and a common framework. – Preparation of four
corner flag. The close bonds and personal trust.
Round 3:
Next step in liberating leadership –
Where are we going and how does the conversation continue?
11:30–12:00 Round-up and
joint reflection.
Coming.
Ann-Christina Matzen Andreassen is the head of a municipal organisation that has won several national and international awards as the best workplace. Her management style is described in the book *Gid min chef var høvding* (If Only My Boss Were a Chief), where she is used as an example of a ”modern chief”. She gives lectures and advises public and private companies on liberating leadership and difficult conversations, and is a co-author of the book *Ledelse i virkeligheden* (Management in Reality).
Christian Groes is an anthropologist, researcher, PhD, and author of books and articles on management, equality, trust, and well-being. He is an advisor to several large companies and serves on advisory boards for businesses, as well as public and private workplaces. He has won international awards for his research and is also known as a public debater across various media and as a columnist for Altinget. He is the co-author of the book Gid min chef var høvding and the author of Vi er alle anderledes.
STRENGTHEN YOUR SKILLS
Is your business ready for tomorrow's customers? Get insight into the most important retail trends in 2026 – and turn them into concrete ideas for your own business.
Do you dream of building a sustainable business based on your professional expertise? On this workshop programme spanning two half-days, you will receive concrete tools to develop your business, gain an overview of your sources of income, and lay out a realistic plan for your working life as a freelancer.
On this 2-day workshop you will get concrete tools to strengthen your communication, build followership, develop employees and turn your ambitions as a leader into action. You will go home with new inspiration, practical tools and a personal action plan that can be used directly in your business. For owner-managers, leaders and future leaders in Bornholm SMEs.