De fleste ved godt, at kundeoplevelsen er afgørende. Men det er ikke altid de store projekter, der rykker mest – det er de små, gennemtænkte greb i hverdagen.
At this networking meeting, we dive into everyday creativity in the retail and service sector on Bornholm. We work with concrete examples and cases – both from the island and elsewhere – and turn them into ideas that make sense in your own reality.
Du bliver ikke bare inspireret – du bliver sat i gang. Gennem enkle øvelser arbejder du med din egen forretning og finder frem til mindst én konkret idé, som du kan implementere med det samme.
It can be anything from small changes in the customer meeting to new ways of presenting goods or creating experiences that are remembered.
You get:
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Inspiration from real-life cases
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Peer-to-peer discussions with others in the industry on Bornholm
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Practical exercises that translate directly into your own daily life
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At least one idea you can act on immediately
Target audience
The network is for you who work with retail or service on Bornholm – e.g. shop owner, employee, manager or self-employed – and who want to develop your business through better customer experiences and small, effective improvements in everyday life.
